We don’t build new. We fix what’s already breaking.
The Backend Room takes over the websites and systems someone else built and left — hosting, domains, plugins, integrations, and credentials — and hands them back documented, stable, and in your name.
Three ways we stop the bleeding.
System Takeover
We get access, document what’s actually running, and hand you a system you own — not a black box someone else built.
Emergency Stabilization
Site down, hosting expired, hacked, or held hostage by a vanished contractor — we get it back under control fast.
Ongoing Maintenance
Ongoing monitoring and upkeep so the next handoff never turns into the same fire drill.
If nobody on your team knows how your own website works, that’s the problem.
We don’t start over — We figure out what’s there and make it yours again, because the knowledge usually left with whoever built it.
You own everything — Every login, credential, and account gets transferred into your name, not ours.
Direct engineer access — You talk to the person doing the work, not an account manager.
Short on purpose — undocumented systems only get more expensive.
Access & audit
We get into every system involved and map what’s actually running, what’s outdated, and what’s actively at risk.
Stabilize
We fix the urgent issues first — security holes, expired services, broken integrations — before anything else.
Transfer & document
You get full ownership plus a plain-language record of how everything works, so the next handoff doesn’t repeat this one.
Stay reachable
Thirty days of post-handover support while your team gets used to the system, then ongoing maintenance if you want it.
Our old developer disappeared with the only login. The Backend Room had us back in control within four days, and now we actually understand our own site.
Rosalind Kemp
Founder, Kemp & Fielding Interiors
Let’s find out what’s actually running under the hood.
Before anyone talks about rebuilding anything, we look at what’s there. Most of the time, it can be stabilized for a fraction of a rebuild’s cost.